Employee Line Support – Operations & Excursions (m/f/d)
- Punta Cana
- Permanent
- Vollzeit
- as soon as possible
Deine Aufgaben
- Oversee the daily execution of excursions, transfers, and other operational services
- Coordinate operational activities with destination representatives, drivers, suppliers, airports, and internal teams
- Monitor schedules and service delivery to ensure smooth and timely operations
- Maintain accurate operational records, passenger lists, vouchers, and service documentation
- Manage operational incidents, last-minute changes, cancellations, and rescheduling requests
- Provide ongoing support to destination representatives and proactively escalate service, quality, or safety issues
- Prepare operational reports and ensure compliance with company procedures, quality standards, and policies
Dein Profil
- Previous experience in tourism operations, hospitality, a DMC, or a tour operator environment is preferred
- Strong organizational, coordination, and prioritization skills
- Clear verbal and written communication skills
- Service-oriented mindset and strong problem-solving ability
- Ability to manage incidents and work effectively under operational pressure
- Availability to work flexible schedules, weekends, and holidays according to operational needs
- Residence in Punta Cana or willingness to relocate.
Wir bieten Dir
- Internationales Arbeitsumfeld
- Angenehmes Arbeitsklima
- Qualifizierungs- und Weiterbildungsmöglichkeiten
Interessiert?
Wir freuen uns auf Deine Bewerbung. Bei Fragen wende Dich gerne an:
Kontakt
DERTOUR DMC GmbH
Boom, Robin
Tel: +49 69 9588 2449