DTS Greece: Operations Coordinator - Group Department (Hotel, Service & Excursion)
- Iraklion
- Permanent
- Full-time
- asap
Your Key Tasks
- Group Requests
- Communicate booking updates with hotels, excursion suppliers and destination teams to ensure smooth and timely service delivery.
- Act as a point of contact for customers before, during, and after their trip, handling changes, cancellations, new requests, prepayments and problem resolution when necessary.
- Organize group programs according to confirmed itineraries: verify hotel bookings and coordinate all necessary suppliers (guides, transportation, restaurants, entrance tickets).
- Prepare tour documentation and vouchers, and brief tour leaders/guides before each departure.
- Create and manage bookings in the system, including all required services and corresponding costs.
- Handle administrative tasks, manage prepayments, and resolve any cost discrepancies.
Your Profile
- Minimum 2 years of experience in a similar or related position.
- Excellent written and verbal communication skills in both English and Greek.
- Strong computer literacy, particularly in MS Office and Internet use.
- Excellent time management and organizational skills.
- Ability to perform effectively under pressure.
- Team player with a collaborative attitude.
We Offer
- Attractive Salary Structures
- International Working Environment
Interested?
We look forward to receiving your application. If you have any questions, please feel free to contact us:
Interested candidates are invited to send their CV to: her.hr@dtservices.travel
Contact
DERTOUR DMC GmbH
Hagen
,
Jan
Tel: +49 69 9588 1417