DTS Greece: Operations Coordinator - Group Department (Hotel, Service & Excursion)

• Iraklion
• Permanent
• Full-time
• asap

Your Tasks

​

• Group Requests
• Communicate booking updates with hotels, excursion suppliers and destination teams to ensure smooth and timely service delivery.
• Act as a point of contact for customers before, during, and after their trip, handling changes, cancellations, new requests, prepayments and problem resolution when necessary.
• Organize group programs according to confirmed itineraries: verify hotel bookings and coordinate all necessary suppliers (guides, transportation, restaurants, entrance tickets).
• Prepare tour documentation and vouchers, and brief tour leaders/guides before each departure.
• Create and manage bookings in the system, including all required services and corresponding costs.
• Handle administrative tasks, manage prepayments, and resolve any cost discrepancies.

Your Profile

• Minimum 2 years of experience in a similar or related position.
• Excellent written and verbal communication skills in both English and Greek.
• Strong computer literacy, particularly in MS Office and Internet use.
• Excellent time management and organizational skills.
• Ability to perform effectively under pressure.
• Team player with a collaborative attitude.

We Offer

• Attractive Salary Structures
• International Working Environment